SERVICING BRISBANE

& SURROUNDS

Is your area not showing up in the service zone? Get in touch anyway and we’ll see if we can come to an arrangement. Also stay tuned for K9DogMan’s new Brisbane clinic planned for opening in 2023.

Please note: The service area map is only a guide. K9DogMan does not travel to any locations that cannot be accessed by road.

sERVICING bRISBANE

& SURROUNDS

BRISBANE

IPSWICH

GYMPIE

BYRON BAY

GOLD COAST

TOOWOOMBA

MARYBOROUGH

WARWICK

SUNSHINE COAST

DALBY

STANTHORPE

TWEED HEADS

Please note: The service area map is only a guide. K9DogMan does not travel to any locations that cannot be accessed by road.

BRISBANE

IPSWICH

GYMPIE

BYRON BAY

GOLD COAST

TOOWOOMBA

MARYBOROUGH

WARWICK

SUNSHINE COAST

DALBY

STANTHORPE

TWEED HEADS

MOVEMENT TELLS

THE TRUE STORY

To book an appointment you’ll first need to send us video of your pet’s movement for us to assess. Your pet’s movement and gait tells us everything we need to know about their condition. Don’t worry about sending us x-rays because they can’t show us what your pet’s movement can – movement tells the true story. Even if your animal appears to be moving just fine for now we can still see the problems vets and other practitioners can’t.

Use the contact form below to upload your videos or attach them in an email to:

Take a video clip of your animal walking toward you.

Take another video clip of your animal walking away from you.

Keep the video clips short, about 5 seconds each is all we need. If your animal can’t move (such as in the case of paralysis) that’s okay. A simple panning video of your animal stationary including a shot of their face and eyes will be fine.

Send the footage (maximum 25MB) using this contact form or attach in an email to:

We’ll send you a confirmation email. If you don’t see it after submitting this form and you can’t find it in your junk/spam folder it’s possible there was a typo when you entered your email address and you should try again, or just email us directly at:

WHY DO WE REQUEST VIDEO?

IS YOUR ANIMAL INJURED?

We travel great distances often in excess of 1000km per day to reach animals in need of our life saving treatments so prioritizing clients can be challenging. For this reason we ask all clients making first contact to submit video of their animal. We can get an accurate gauge of the current state of your animal in just a few seconds by seeing it’s movement, gait, demeanor, and expression. This way we can best assess the urgency of your pet’s condition and prioritize your appointment accordingly. In order to book a visit for your animal you must first submit video to us.

Go to the “How can I help my animal“ section of our FAQ page to find out what you can do to help your animal while you’re waiting for us to get to you. There are things you can do to keep your animal comfortable in the meantime and also things to be aware of and avoid so you don’t make your animal’s condition worse.

IS YOUR ANIMAL INJURED?

APPOINTMENT SCHEDULING

We understand your time is precious, as we all lead very busy lives with time constraints and commitments. We endeavour to strictly adhere to appointment times however working with animals does not always make this possible. As we are committed to providing a comprehensive service to all clients, this at times sees appointments extending beyond predicted treatment times to cater for animals in dire need of extra help. We never rush appointments and will always do whatever it takes to get your animal back into top health as quickly as possible. We recommend that you allow time for delays when scheduling your animal for a mobile visit. If you have unavoidable commitments either side of your appointment please phone or email me in advance to check if we are running on time to ensure your animal gets the most out of the treatment and your other commitments are not compromised.

APPOINTMENT SCHEDULING

PRICING

We understand your time is precious, as we all lead very busy lives with time constraints and commitments. We endeavour to strictly adhere to appointment times however working with animals does not always make this possible. As we are committed to providing a comprehensive service to all clients, this at times sees appointments extending beyond predicted treatment times to cater for animals in dire need of extra help. We never rush appointments and will always do whatever it takes to get your animal back into top health as quickly as possible. We recommend that you allow time for delays when scheduling your animal for a mobile visit. If you have unavoidable commitments either side of your appointment please phone or email us in advance to check if we are running on time to ensure your animal gets the most out of the treatment and your other commitments are not compromised.

Currently K9DogMan operates as a mobile service only. Within the service zone the maximum charge will be no more than $250. Services required outside of this zone will incur a surcharge which will vary depending on distance travelled. A K9DogMan animal clinic is currently under construction and is planned to be opening for business in 2023 at which time reduced rates will be available. Until then K9DogMan will provide you his services to your door which your animal will benefit from being able to be treated in their home environment. The price quoted in the email you receive is a all inclusive. There will never be any surprise fees or charges. The price will be the same whether your appointment time is after hours, on a weekend, or on public holidays. There are no products sold during appointments. The price quoted covers everything your animal needs.

ACCEPTED FORMS OF PAYMENT

No EFTPOS facility is available at this time and as such only cash payments can currently be accepted. A K9DogMan animal clinic where EFTPOS payments can be processed is currently under construction and is planned to be opening for business in 2023.

HOURS OF BUSINESS

ACCEPTED FORMS OF PAYMENT

We realise life can sometimes get hectic so we’ll try our best to work around your schedule to be available for your animals any time of the day or night. As such we have no set business hours working after hours, weekends, and public holidays all at no extra charge.